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"They helped me at my most vulnerable - forever grateful."

About: The Princess Royal Maternity Unit / Maternity care (wards 68, 72 &73)

(as the patient),

Following my C-section I had some unexpected complications which resulted in 3 days in high dependency. The midwives Ann-Marie and Lynn that cared for me and my son were incredible. The kindness, care and compassion they had for myself and my family was amazing, they supported me and my family through a really scary few days and got us through it. 

The PRM high dependency ward team are an incredible group of people and I can’t thank them enough for their care, they helped me at my most vulnerable and I will be forever grateful. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 12/05/2023 at 11:39
Published on Care Opinion at 11:39


picture of Nicole McInally

Dear Novemberyr87

Thank you for taking the time to share your feedback. I am sorry to hear that you had complications and had to spend 3 days in the high dependency unit. I am pleased to read about the kindness, care and compassion shown by the staff during this scary time. The staff will really appreciate your feedback and your thanks.

I hope you and your son are doing well.

Take Care

Nicole

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