Care Opinion

Attitude of a nurse

Posted By empathyxj87

"Attitude of a nurse"

About: John Coupland Hospital

(as a service user),

Today I took my fiancé to the urgent treatment centre at John Coupland Hospital. The triage nurse that saw us was lovely, very friendly manner, but then the next nurse that saw us, their attitude was absolutely rotten toward my fiancé. He is a type 2 diabetic and came here to get a second opinion over his swollen left foot, where a foot ulcer is also located. He asked a simple question and they gave him an incredulous look, snorted almost and responded rudely. A little decorum and a smile doesn’t hurt. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Anna Kusztyb, Lincolnshire Community Health Services NHS Trust 7 months ago
Anna Kusztyb
Lincolnshire Community Health Services NHS Trust

Submitted on 10/06/2024 at 18:10
Published on Care Opinion on 11/06/2024 at 08:25

We are sorry that you are not satisfied with the service that was provided. If you wish us to look into this further could you please contact PALS (Patient Advice and Liaison Service) by calling number 0300 123 9553. Alternatively, PALS can be contacted by email at LHNT.LincsPALS@nhs.net. Thank you. Patient Experience Support Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k