"I was made to feel stupid"

About: Yeovil District Hospital / Community Maternity Care

(as the patient),

I personally found my time in the Freya ward more stressful than actually giving birth. I was taken down there pretty sharply after just having my baby, without any time to really sit and think or relax.

Once we were there multiple midwives kept coming in and stressing us out with information I feel I should have been told way before even going into labour. I didn't understand why I wasn't informed of these things prior, and it felt like a prejudice towards single parents, like we are supposed to remember what specific questions to ask while we're pregnant and working full time. I feel some things should just have been mentioned and discussed, a first time single parent shouldn't have to ask. I was lucky if I even had a response from the midwife throughout my pregnancy, and I feel I was given nothing useful the whole nine months, only constant referrals to other doctors, who upon visiting them, told me I didn't need the referral so ultimately wasted my time and energy going there.

Rather than being responded to or acknowledged during the pregnancy, I was made to feel stupid in the Freya ward by midwives I had never met while sitting alone immediately after giving birth. That stress delivered by those midwives stayed with my baby and I for months afterwards causing nothing but more stress for us. Makes me feel sad when I think about how much different things could have been had I not had to deal with any of that rubbish at a time when I already felt so vulnerable and alone.

I can only thank the angels who cater for the ward, because I would have felt completely forgotten about if it wasn't for them bringing me food while I was there.

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Responses

Response from Emily Boulton, Deputy Community Lead Midwife, Maternity, Somerset NHS Foundation Trust 2 days ago
We are preparing to make a change
Emily Boulton
Deputy Community Lead Midwife, Maternity,
Somerset NHS Foundation Trust
Submitted on 10/01/2025 at 15:47
Published on Care Opinion at 15:49


Thank you for sending us your feedback. I'm sorry that you were made to feel stupid, stressed and lacked information from your community midwife. If you would like to give further feedback on how you were made to feel on Freya ward and what information lead you to feeling stressed then we would be happy to receive this so we can look into this further and find a way to prevent future families feeling the same way.

Regarding antenatal education, you are right, there is currently a gap in this education at Yeovil and we are in the process of getting this issue sorted so that future families feel better informed throughout their pregnancy and have a better opportunity to attend antenatal classes. We have also improved the social media pages to help give information to pregnant people during their pregnancy in an easily accessible way. We hope these changes will help to improve antenatal education going forwards and your feedback will be useful to help us in this process.

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