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"My 3 nights in a corridor"

About: Daisy Hill Hospital / Emergency Department

(as the patient),

After becoming ill Christmas eve, which I thought to be the normal flu, I put off going near the Daisy Hill hospital, due to knowing the waiting times and pressures that does be on them especially at this time of year.

By the Friday I knew I had no other option but to go as I was becoming worse. I was admitted, seen a doctor Friday lunchtime, given a chair in hallway down from coffee dock and told I'd be given a bed from there. 3 nights spent in that hallway, which can only be described as shameful, both for myself and other patients there, most who were far too sick to be even in that hallway never mind on a recliner chair.

Monday morning was the next time I was seen by a doctor, nurses over that weekend couldn't give me any information as to test/blood results. No where to shower, apart from toilet and sink in bathroom at the shop and short stay unit.

Thankfully I got home Monday afternoon on meds to complete. But what about all those other people, both old and young lying in a corridor where all dignity is thrown out the window. The staff are worked to the bone and stretched beyond being stretched anymore. It's horrendous.

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Responses

Response from Laura McAuliffe, Lead Nurse, Female Medical DHH, Male Medical DHH, Rehab DHH, Day Clinical Centre DHH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 3 months ago
Laura McAuliffe
Lead Nurse, Female Medical DHH, Male Medical DHH, Rehab DHH, Day Clinical Centre DHH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Female Medical DHH, Male Medical DHH, Rehab DHH, Day Clinical Centre DHH and Corridor Waits

Submitted on 13/01/2025 at 10:22
Published on Care Opinion at 10:22


Many thanks for taking the time to share your experience and I would like to extend my sincerest apologies that you had a negative experience during your time with us.

Unfortunately, due to overcrowding in the Emergency Department additional patients are placed on the corridor to await a medical inpatient bed. This is done on a risk assessment basis. This allows the Emergency department to continue to function and accept patients. This is not the standard of care that we strive to deliver and would apologize unreservedly for any inconvenience and upset that you endured during this time. We always endeavour to mitigate risk when this occurs and always strive to create bed capacity to avoid having additional patients on the corridor. I hope that you are recovering well.

Laura McAuliffe,

Lead Nurse for Medicine and DCC.

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