I would like to share my experience after being reviewed at the breast clinic in University Hospital Hairmyres. There is a lot of bad press surrounding the NHS at the moment but I found it an absolutely seamless, efficient process.
I was urgently referred by my GP for a breast lump and everyone I met from start to finish could not have been kinder or more helpful. I was seen quickly (within a week) at outpatients and on the day was assessed, sent for a scan and had the results discussed with me all within an hour.
From the breast secretaries who reassured me when I contacted them asking about the waiting list, the outpatient department staff right through to the radiology staff, it was an excellent service.
A specific mention to the nurse practitioner Angela who assessed me and arranged the imaging. Advanced practice staff are an asset to their teams and she was fantastic.
A brilliant service under very pressured circumstances really shows the care excellence we can provide!
"A brilliant service under very pressured circumstances"
About: University Hospital Hairmyres / Breast Clinic University Hospital Hairmyres Breast Clinic G75 8RG
Posted by Ellie1410 (as ),
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