"Positive experience"

About: Craigavon Area Hospital / Minor Injuries Unit Craigavon Area Hospital Minor Injuries Unit BT63 5QQ

Posted by Concerned NI (as a service user), 3 months ago

I phoned for an appointment at the minor injuries unit regarding a suspected fracture and received an appointment for later that same day.
Upon arrival I quickly saw a nurse who was very helpful and pleasant, was x-rayed and received the result very promptly and efficiently.
This is an excellent service that I would encourage others to use when injuries don't warrant a visit to A&E.

More about:

Do you have a similar story to tell?

Responses

Tracey Burton

Manager, Minor Injuries Unit, South Tyrone Hospital, Medicine and Unscheduled Care Directorate,

Southern Health and Social Care Trust

I currently work in a combined role as an Emergency Nurse Practitioner and Ward Manager of the Minor Injury Unit, STH. Our team is made up of 7 Emergency Nurse Practitioners, 2 Band 5 Registered Nurses and 3 Band 3 Health Care Assistants. The unit is open 7 days a week excluding Christmas Day. We provide 90 appointment slots Monday to Friday from 9am to 8.20 pm and on weekends and bank holidays we provide 64 slots from 10am to 5.20 pm (closing at 6pm).

Submitted on 15/01/2025 at 10:22

Published on Care Opinion at 12:06

Dear Concerned NI, I am happy to hear about your recent positive experience of both the appointment system and of the care you received in the Minor Injury Unit, STH. Thank you for taking the time to post about your experience.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Tracey Burton

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Positive experience

"Positive experience"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k