"Communication around delays"

Antenatal clinic was running several hours behind.

It is on some level completely understandable that so many factors and variables influence why a clinic runs behind and it usually is not avoidable. However when you have a room of ladies ranging from second to third trimester waiting hours it understandably is frustrating and uncomfortable.

Anderson house is separate from the main hospital. There is no access to a  water fountain or a vending machine, and no option of being able to leave/come back. 

If a clinic is running several hours behind that should be communicated to the women when checking in. I was advised nothing more than they are a tiny bit behind I was in no way expecting a few hours. As mentioned earlier,  running behind may be unavoidable but there needs to be discussions around improving the conditions for those waiting and communication.