"Disregard for client "

About: Modality Enki Medical Practice Modality Enki Medical Practice Birmingham B19 1BP https://www.modalitypartnership.nhs.uk/enki-medical-practice

Posted via nhs.uk 5 months ago

The doctor's at this surgery has no regard for people ,show no empathy,very dismissive, treated me like I was a nuisance,had a call back from for one doctor tonight,he had no idea about my ongoing health issues,and told me point blank he could not help me because he did not think I had a problem.said he would read my file and get back to because it was too much to go through tonight.

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Modality Enki Medical Practice

Submitted on 27/01/2025 at 09:59

Published on nhs.uk at 10:00

Dear Denise,
Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact
Kind Regards
Frankie
Patient Experience Team

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