Care Opinion

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Care received

Posted By Tradi4

"Care received"

About: Newton Abbot Community Hospital

(as a service user),

I attended Newton Abbot UTC on a Sunday morning at 11:30 following a foot injury. I just wanted to say that everyone I met was so personable and caring.  The receptionist in whom I booked in met me with a smile and was very kind. The staff were very apologetic regarding the wait but I felt that once I was triaged I was managed promptly and seen much quicker than if I have gone to A&E

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Responses

Response from Faye Sutton, Patient Safety Specialist (Patient Experience), Torbay and South Devon NHS Foundation Trust 12 months ago
Faye Sutton
Patient Safety Specialist (Patient Experience),
Torbay and South Devon NHS Foundation Trust

Submitted on 14/04/2025 at 15:56
Published on Care Opinion at 15:56

picture of Faye Sutton

Thank you for taking the time to provide this feedback Tradi4. I'm glad that your experience of using the Newton Abbot UTC was so positive and you felt well looked after. I'm sorry not to have posted a reply to you sooner but want to assure you that your positive message will be shared with the Newton Abbot UTC team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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