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"Extremely helpful and reassuring"

About: Portsmouth and South East Division / Community Therapies – Havant, Hayling and Waterlooville

(as the patient),

At the end of January I had a total hip replacement. My GP surgery arranged for Laetitia to visit. She was very reassuring as I was in much pain. She arranged for a pressure cushion, perching stool, kitchen trolley, raised toilet seat with frame and grabber to be delivered. She visited on 3 more occasions giving me exercises and extension exercises to do.

Kuldeep came when Laetitia wasn’t able to come, Kuldeep was very helpful with my exercises.

Pain has not gone, but Laetitia gave me exercises to do in a warm hotel swimming pool. I was signed off as my range of movement was now very good but pain was still evident.

Both ladies were extremely helpful and reassuring, at a time I needed it most, with lots of hints and tips. An excellent service!

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Responses

Response from Hampshire and Isle of Wight Healthcare NHS Foundation Trust 3 days ago
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 22/04/2025 at 12:11
Published on Care Opinion at 12:11


Thank you very much for your positive feedback, it really nice to hear you received a positive experience. Unfortunately as you haven’t named a team or person we aren’t able to share it with them directly however your feedback will be logged and shared as Trust wide positive comment.

Many Thanks
The Feedback Team
Response from Alice Enticknap, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 3 days ago
Alice Enticknap
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 22/04/2025 at 12:27
Published on Care Opinion at 12:42


Hello,

Thank you for taking time to feed back. I am pleased that you had a good experience with our service. I am happy to hear that you are finding the exercises helpful and I hope your pain improves!!

Many thanks

Alice

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