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"I have had the most fantastic care here since I was admitted"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Royal Infirmary of Edinburgh at Little France / Respiratory Medicine

(as a service user),

After having chest pains & breathing difficulties, I spoke to NHS 111 who sent me to A&E at The Royal Infirmary, Edinburgh.

I spent a scary 6 hours in triage before being told that I needed to be admitted to the Respiratory Dept due to a severe lung infection & fluid build up.

The thought of being in a hospital is not something you want to happen because you know you are seriously ill if you do have to be admitted. When I arrived on the ward, I didn’t know what to expect given all the media reports about the NHS circulating.

I have had the most fantastic care here since I was admitted. All the doctors & nursing staff have been wonderful & caring. I’ve spent time talking to each one of them & they have been a great comfort in a time of great stress & uncertainty.

I hope my story might give hope to anyone who finds themselves in my position. I still don’t know what’s to come from my test results, but the staff here have made a frightening experience more comforting.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ray Middlemiss, Clinical Nurse Manager, Emergency Department, NHS Lothian yesterday
Ray Middlemiss
Clinical Nurse Manager, Emergency Department,
NHS Lothian
Submitted on 25/04/2025 at 17:57
Published on Care Opinion at 17:57


Thank you for taking the time to feedback through an experience many find daunting - I hope you are recovering. Take care.

Kind regards

Ray

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