Writing on behalf of my mum, who is in her late 70s. She fell and hurt her leg, not realising it was broken in 3 places, we called NHS24 and got an online video appointment/consultation for a few hours later. We were then advised to go to the minor injuries and an appointment was made for 4pm.
We arrived, checked in and within 4 hours my mum had been x-rayed and given a bed in preparation for her operation the next day to receive plates and pins in her leg.
She was then back home in her own home 2 days after her op and 3 days after being admitted. I can not thank the Staff and NHS enough for the treatment and care received from the first phone call up until now when she has received her home visit one day after her release from the ward.
Special mention to the minor injuries team Suzanne, Gemma, Andy, Patrick & Dr Munn, they all put my mum at ease and kept us informed for the whole time.
"My mum's experience after leg break"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Queen Elizabeth University Hospital Glasgow / Minor Injuries Unit Queen Elizabeth University Hospital Glasgow Minor Injuries Unit Glasgow G51 4TF Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d) Queen Elizabeth University Hospital Glasgow Orthopaedics (Wards 10a, 10b, 10c &10d) Glasgow G51 4TF
Posted by Mary273 (as ),