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My Treatment

Posted By Finnr

"My Treatment"

About: Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d)

(as a service user),

I fractured my foot and received excellent care from 

Minor injuries,X-Ray  A/E and as a patient in ward 10A. Medical staff, radiologists, porters, admin,X-Ray staff, physiotherapist, plaster room and  all staff in ward 10A treated me with kindness and respect and I received excellent care. Communication was clear and follow up care has been excellent. Thank you to everyone and well done.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 days ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 15/07/2025 at 11:16
Published on Care Opinion at 11:16

picture of Kevin Torbet

Dear Finnr

Thank you so much for taking the time to share your experience following your recent injury. We are delighted to hear that you received excellent care throughout your journey — from Minor Injuries and A&E, through to Ward 10A and follow-up care.

It’s wonderful to know that every team you encountered, including medical staff, radiologists, porters, admin, X-ray staff, physiotherapists, the plaster room team, and everyone on Ward 10A, treated you with kindness, respect, and professionalism. Clear communication and compassionate care are central to what we strive for, and it’s incredibly rewarding to hear that this was reflected in your experience.

We will ensure your kind words are shared with all the teams involved. Feedback like yours is so appreciated and truly boosts staff morale.

Wishing you all the very best with your continued recovery.

Kind regards

Kevin

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