Big, big gratitude to Mrs Rao and her team, Esther and the two Emmas! I was very nervous before my appointment, but the minute Mrs Rao and her team greeted me I felt myself calming down. They were firstly beyond welcoming, friendly and caring and secondly pure professionals. Mrs Rao explained thoroughly what treatment they can offer me, if I would accept it and also answered all my questions.
After giving me some privacy to prepare, the team guided me and helped to get comfortable for the exam. During exam Mrs Rao made sure to explain every single step of what she is doing and asked again if I would like to proceed with the treatment. The entire time Emma was next to me, comforting me, answering my questions and both her and Mrs Rao made sure I was feeling well and without pain. The treatment wasn't scary or painful and it finished before I even know, all thanks to Mrs Rao's professionalism and Emma's lovely and caring personality.
After the treatment the other Emma and Esther gave me an aftercare leaflet and explained what I can and can't do, who to contact if I have questions or if I don't feel well.
After the anaesthetic wore off, I went on with my day without any pain or discomfort and I am very grateful for that.
Once again, a big thank you to Mrs Rao, Emma, Emma and Esther! You are amazing!
"Colposcopy Treatment"
About: Pilgrim Hospital / Gynaecology Pilgrim Hospital Gynaecology PE21 9QS
Posted by happy.patient (as ),
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