"Kind nurse but no follow up communication"

I took my dad to the memory assessment unit because he had been becoming forgetful. The nurse was very kind and explained everything to both of us. After my dad’s diagnosis, we received information about websites and leaflets. However, since the appointment, we have not received any follow-up communication. This lack of correspondence has only added to our concerns. My dad would like to know what the next steps are and what the plan is moving forward, as we are eager to understand the next steps, and feel we have been left with no support following a diagnosis.