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"My MRI Head Scan"

About: Woodend Hospital / Radiology

(as the patient),

I attended my MRI Head appointment recently at the Mobile unit at Woodend Hospital, Aberdeen. I have been there before and service has been excellent. However, this time I felt as if I was an animal.

The staff member who got me to lie down on the unit did not seem to care. I told them my head was too low and my neck is in pain even before they started the scan and I was told that there is nothing they can do about it - which is not true as I have been there before.

Everything was done in a hurry. I felt they just wanted the appointment done with so they could get away as my appointment was at 5pm.

Either the machine is not fit for purpose or this member of staff should be trained again. I believe if it was an elderly person, they would not have been able to go through the whole scan for sure. 

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