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"Polite and helpful staff"

About: Dr Gray's Hospital / Cardiology (Heart Conditions)

(as the patient),

I had an appointment for a routine echo scan arranged through cardiology Aberdeen, this appointment was scheduled for 9am and it was on time and the 2 nurses were very friendly and explained the procedure thoroughly and professionally and they also made me feel very relaxed about it.

Start to finish took about 20 minutes after which I was informed about the next steps which was that the results would be forwarded to my cardiologist in Aberdeen who would then contact me by letter to tell me my results and if any further appointment is necessary.

The nurses were Carolyn, who performed the scan and Lorna who was there to take the pre scan information, height, weight etc, both of whom were very polite and helpful 😀 

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Response from Paul Surtees, Service Manager, Cardiology, Dr Gray's Hospital, NHS Grampian last month
Paul Surtees
Service Manager, Cardiology, Dr Gray's Hospital,
NHS Grampian
Submitted on 11/09/2025 at 17:40
Published on Care Opinion at 17:40


picture of Paul Surtees

Dear Graham261

Thank you for telling us about your recent visit to Cardiology at Dr Gray’s.

It is lovely to hear that the team made you feel so relaxed and that everything was thoroughly explained to you.

With best wishes,

Paul.

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