"Professional but friendly"

About: Northern General Hospital / General medicine Northern General Hospital General medicine S5 7AU

Posted by Natalie977 (as the patient), last month

I had been referred by my GP for an ultrasound. The waiting times were longer then expected but staff lovely and helpful when I rang to chase up my referral and I did not feel like an inconvenience. I had my scan, the sonographer undertaking my scan was professional but friendly, chatty, which put my mind at ease making the whole experience much less anxiety provoking.

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ultrasound

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Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 16/10/2025 at 14:43

Published on Care Opinion at 14:43

Thank you so much for taking the time to share your feedback about your recent experience of care by the Ultrasound team. We are sorry to read that waiting times were longer than expected, but are really pleased to read that staff were helpful when you rang to chase up your referral and made you feel comfortable during your scan, through their professional but friendly attitude.
Thank you again for sharing such lovely comments; we have shared these with the team.
We would like to take this opportunity to wish you all the best with any ongoing care or treatment.

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