Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Pediatric opthalmology/ orthoptics

Posted By TealBlue2.

"Pediatric opthalmology/ orthoptics"

About: Royal Devon & Exeter Hospital (Wonford) / Ophthalmology Royal Devon & Exeter Hospital (Wonford) / Paediatrics

(as a parent/guardian),

The children's waiting area drastically needs improvement. Children are often waiting there for at least an hour and there is very little for them to look at/ do. There is a very old TV which is never on, small amount of books and small amount of very used colouring with minimal pencils. Very boring walls compared to the ENT children's waiting area which is excellent. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from April Beech, Clinical Matron for Paediatrics, Paediatrics (Eastern), Royal Devon University Healthcare NHS Foundation Trust last week
We are preparing to make a change
April Beech
Clinical Matron for Paediatrics, Paediatrics (Eastern),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 17/10/2025 at 11:07
Published on Care Opinion at 11:12

Thank you for your feedback, and we’re very sorry to hear about your experience in the Ophthalmology children’s waiting area. We understand how important it is to have a welcoming and engaging space for children, especially during longer waits. Your comments have been shared with the relevant team, and we will be reviewing how the area can be improved. Thank you for bringing this to our attention.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k