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Blood to go Larkhall

Posted By Retjg84

"Blood to go Larkhall"

About: Hamilton Locality Support Service / Treatment Room (Hamilton)

(as the patient),

Very long time to wait in a very busy waiting room and the car park is to small.  why can’t this be done in the Doctors surgery. Put the nurses under too much stress. If I was working it is a considerable wait out of their working day. There must do another way of working the system and it need to be looked at again.

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Responses

Response from Carmen Obre, Service Manager, Hamilton Locality, South Lanarkshire University Health and Social Care Partnership 3 days ago
Carmen Obre
Service Manager, Hamilton Locality,
South Lanarkshire University Health and Social Care Partnership

Submitted on 22/10/2025 at 11:46
Published on Care Opinion at 11:46

Dear Retjg84,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and appreciate your comments regarding the waiting times, parking availability, and the overall impact on both patients and staff.

We understand how frustrating long waits and limited parking can be, especially when attending appointments during a busy day. Your suggestion about delivering services within GP surgeries is valuable, and we are actively exploring ways to improve accessibility and reduce pressure on our nursing teams.

We are committed to reviewing our current processes to ensure they are as efficient and patient-friendly as possible. Feedback like yours plays an important role in helping us identify areas for improvement.

Thank you again for your input, and please don’t hesitate to reach out if you have any further suggestions.

Kind regards,
Carmen Obre
Service Manager, NHS Lanarkshire

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Retjg84 (the patient)

It worked better when it was a appointment system

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