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"All the staff were fantastic"

About: Ninewells Hospital / Planned Surgical Ward (Ward 36)

(as the patient),

I was recently admitted to ward 36 for a planned op. On arrival staff were lovely. Rebecca the nurse assigned to looking after me explained what would happen. Everyone I met throughout the day was lovely, they all explained everything well and reassured me. Rebecca took me to the theatre and she chatted the whole time helping to keep me relaxed.

Post op the ward everyone was great, making sure I was comfortable and supported me when I got up for a walk.  The next morning they helped get me up, offered support with showers etc. 

This ward is definitely one of the best experiences I have had at Ninewells and all the staff were fantastic. 

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Responses

Response from Heather Kinney, Senior Charge Nurse, Ward 36 planned surgical ward, NHS Tayside 4 months ago
Heather Kinney
Senior Charge Nurse, Ward 36 planned surgical ward,
NHS Tayside
Submitted on 13/11/2025 at 10:51
Published on Care Opinion at 10:51


Dear deltaqy76

First of all, id like to thank you for taking the time to provide ward 36 with this lovely feedback via care opinion. I will ensure the team are made of this and im sure Rebecca will be over the moon to hear that you felt she made a real difference during your stay. This feedback is vital for us as a team to ensure we provide quality care to our patients.

Thank you again for providing this valuable feedback and we wish you all the best in your post op recovery.

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