"Left feeling worse off"

From my experience of accessing the Croydon talking therapies I feel they care more about crossing T's and doting I's rather than providing an ethical safe service for service users.

I feel like I was put in an uncomfortable predicament by forcing legislation and practices that I feel are unethical and unsafe.

I was left for weeks on end without any support, then discharged within a matter of minutes. They also don't have the ability to do anything other than counselling and CBT, so I'm not sure why it's called talking therapies.

The lady I spoke to was actually nice. It's unfortunate that the management of the service aren't the same. She really did take her time to listen to me and try to find the best way to navigate with me, but wasn't able to.

This is my second time with the service, so six months later and two referrals to talking therapy and in a worse-off position and I will never access their service again.