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"Seen quickly after urgent referral"

About: Physiotherapy MSK services / Banbridge Health & Care Physiotherapy MSK Service

(as a service user),

I would like to commend the physiotherapy service. I had an urgent referral and received a partial booking letter and when I called to book the appointment I was offered one in my closest clinic for the following day. Tom the physiotherapist was excellent and extremely knowledgeable and professional. He performed a thorough assessment and gave me achievable exercises to perform at home. I was then given a review appointment. I work in the trust and have to say my experience of this service was excellent. 

Appointments

Appointments


Environment

Environment


Staff skills

Staff skills


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Responses

Response from Roisin Lynch, Physiotherapy Clinical Lead MSK Outpatients Daisy Hill Hospital SHSCT, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Roisin Lynch
Physiotherapy Clinical Lead MSK Outpatients Daisy Hill Hospital SHSCT, Adult Community Services Directorate,
Southern Health and Social Care Trust

Physiotherapy Outpatients Musculoskeletal Minor Injuries UCC Fracture clinic

Submitted on 20/01/2026 at 12:31
Published on Care Opinion at 12:31


Thank you for taking the time to submit your opinion showing your appreciation of the physiotherapy service. I am delighted that you were seen so quickly and that your consultation with Tom was so beneficial. Tom is excellent and professional as you have said and I will pass on your recognition of that.

I hope you continued progress in your rehabilitation.

Kind Regards

Roisin Lynch

Physiotherapy Clinical lead MSK Outpatients

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