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I feel so much better and confident

Posted By corridorxd88

"I feel so much better and confident"

About: The Ulster Hospital / Occupational Therapy Trauma and Orthopaedic Outpatient Team

(as a service user),

I attended the hand clinic for a mallet finger injury. From the initial assessment conducted by Sharon (doctor), and care delivered by OTs Elaine, Erica and Una the support and advice was excellent. Each person brought a different insight to my recovery. They were knowledgeable, understanding and so nice to deal with. The admin/reception staff were efficient and friendly. I feel so much better and confident in managing the damage to my finger and am hopeful for my ongoing recovery. Thank you - great team!

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Responses

Response from Jennifer Young, AHP Lead Hospital & Regional Plastics and Hand Therapy Services, South Eastern HSC Trust last week
Jennifer Young
AHP Lead Hospital & Regional Plastics and Hand Therapy Services,
South Eastern HSC Trust

Submitted on 20/01/2026 at 13:24
Published on Care Opinion at 13:27

Thank you for lovely comments about the hand therapy team. I'm delighted you have had such a positive experience and are recovering well. I wish you all the best for continued recovery.

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Response from Elaine McKenna, Occupational Therapist, Trauma and Orthopaedics Occupational Therapy Outpatients, South Eastern HSC Trust last week
Elaine McKenna
Occupational Therapist, Trauma and Orthopaedics Occupational Therapy Outpatients,
South Eastern HSC Trust

Submitted on 21/01/2026 at 16:50
Published on Care Opinion on 22/01/2026 at 07:25

Hello, thank you for taking time to give your much valued feedback about the Emergency Dept Hand Clinic. I will share your positive comments with my occupational therapy colleagues and the wider ED team. We are delighted to hear your are recovering and we hope you return to all functional daily activities quickly.

Kind regards,

Elaine McKenna

Trauma & Orthopaedic Occupational therapist, Team Lead

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