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Completely in the dark

Posted By uniformpw33

"Completely in the dark"

About: Inpatient mental health care / Working age adult acute wards Somerset NHS Foundation Trust / Adult community mental health Yeovil District Hospital

(as the patient),

I was sectioned by the police this year then taken to the Rowan Ward in Yeovil. I have no complaints about the staff there.

However I was told I'd be there for 24hours. After less than 4 hours, I was seen by a team of specialists.

I was then discharged on the condition I would accept their help with referrals to therapies, talking therapies, even home-schooling referrals.

Since then, I haven't heard a thing. I left with the hope I'd start getting the help I needed and so far I've been left completely alone. Luckily I have kept my head on, as there has been no help from them to do so. I imagine if I was any worse, I simply wouldn't be here anymore. I find it incomprehensible they'd release me early and refer me to several people and then leave me completely in the dark.

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Responses

Response from Sarah Johnson, Patient Engagement and Involvement Assistant, Patient Engagement, Somerset NHS Foundation Trust 2 days ago
Sarah Johnson
Patient Engagement and Involvement Assistant, Patient Engagement,
Somerset NHS Foundation Trust

Submitted on 27/01/2026 at 12:55
Published on Care Opinion at 12:55

picture of Sarah Johnson

Dear uniformpw33

Thank you so much for sharing something so personal, and I am really glad you felt able to talk about what happened. It sounds like the experience you went through was incredibly stressful, and it is completely understandable that you would feel confused and let down after being told support would follow and then hearing nothing.

Thank you again for raising this. Your feedback has been shared with the appropriate team for information.

I have added contact numbers for Mindline Somerset below, which is a 24 hour mental health helpline should you feel you need to contact them in the meantime.

01823 276 892

0800 138 1692

Again, I am sorry for your poor experience.

Kind regards

Sarah

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