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"Trip to A&E with a friend"

About: Dorset County Hospital / Accident and emergency

(as a friend),

My friend started developing chest pains about 5pm and with the help of a neighbour they rang 111. They were told to go straight to A&E at Dorset County Hospital.

As soon as we arrived at the hospital, the staff were friendly, calm  and explained everything making them very reassuring. I also witnessed other patients being treated with dignity and patience.

Of special note I would like to say the lady who took my friend's chest x-rays was really lovely. Thank you to all the staff.

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Responses

Response from Julia Cherrett, Patient Experience and Public Engagement Manager, PALS, Dorset County Hospital NHS Foundation Trust 6 days ago
Julia Cherrett
Patient Experience and Public Engagement Manager, PALS,
Dorset County Hospital NHS Foundation Trust
Submitted on 23/01/2026 at 13:05
Published on Care Opinion at 13:05


Hello

Thank you do much taking the time to let us know about you and your friend's experience in Dorset County Hospital.

I am so pleased to hear you both received good care and the staff treated you both with respect and friendliness. This is a good example of the type of care we hope to achieve for all our families, friends and loved ones.

I hope your friend is continuing to recover well at home.

Best wishes

Julia Cherrett

Patient Experience and Public Engagement Manager

Dorset County Hospital

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