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"Upset after the appointment"

About: University Hospital Wishaw / Early Pregnancy Assessment Service

(as the patient),

I am 34 weeks pregnant and experienced birth trauma nearly 9 years ago. The care throughout this pregnancy has been lacking at times and I've left a few appointments feeling upset rather than reassured. Recently was no different. I thought I was meeting my named consultant. The original appointment was booked for the week before and was rearranged but I wasn't told any different. We waited 50 minutes as they were unaware that we were in the waiting area. I was asked if I knew what my gestational diabetes range was. I don't know as I was only told one number by the diabetic team so they looked it up and it wasn't written down so I still don't know.

I felt there was no connection, no guidance....nothing. I had to retell my birth story again which has happened several times throughout. I was asked how the c-section was previously before they looked up the notes and said that it wasn't an emergency emergency, I had sepsis and my baby had to be resuscitated so I felt my trauma was invalidated. When I asked if I would see them again they said it could be or my named consultant. It was at that point I realised I had no idea who I was talking to or who the other person was in the room as there was no introductions. I feel scared, overwhelmed, unsupported and my baby is due in 6 weeks. I was sent away with leaflets. 

I have an incredible midwife and met a lovely sonographer but the upset after this appointment was awful. 

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Responses

Response from Heather Weir, Senior Midwife, Community & Outpatients, NHS Lanarkshire last week
Heather Weir
Senior Midwife, Community & Outpatients,
NHS Lanarkshire
Submitted on 21/01/2026 at 14:26
Published on Care Opinion at 14:26


Dear Nik87,

Apologies that you feel upset after your appointment. I am unsure whether this was at UWS within our clinic setting or within the community.

Are you able to give me a call please on 01698 361100 Ext 7226 or e-mail me on heather.weir2@lanarkshire.scot.nhs.uk and we can chat through your pregnancy experience and put a plan in place for the next 6 weeks of your pregnancy.

Many Thanks

Heather Weir

Senior Midwife Community and Outpatients

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