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"They were so kind to me"

About: Pilgrim Hospital / X-ray and Scans

(as the patient),

Thank you to the kindness of the team at the MRI suite at Pilgrim Hospital Boston. They were so kind to me. I am difficult to cannulate due to chemo affecting my veins. They took their time, reassured me throughout and settled my nerves. During the scan, they kept checking in on me and reassuring me. Some people are made for their jobs. Thank you.

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Responses

Response from Claire Barnett, MRI Modality Lead Pan Trust, ULTH yesterday
Claire Barnett
MRI Modality Lead Pan Trust,
ULTH
Submitted on 28/01/2026 at 10:29
Published on Care Opinion at 10:29


Dear Rl1990

Our staff work incredibly hard to ensure every patient has a good experience, despite some of the daily challenges that they may face. It is great to receive your feedback and that you were shown kindness and reassured throughout your MRI examination, I will ensure your comments are passed onto the team, thank you for taking the time to inform of us of your experience.

Regards

Claire

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