"Reception staff are a credit"

About: Trust Managed GP Practices / Rathkeeland Medical Practice Trust Managed GP Practices Rathkeeland Medical Practice Crossmaglen BT35 9JJ

Posted by disinfectantdt66 (as a service user), yesterday

I have experienced the before and after of the handover of the doctors surgery. its brilliant to see the reception girls stayed on. they always greet us with a smile at the desk. such kind hard working girls who are a credit to Rathkeeland house surgery

More about:

Do you have a similar story to tell?

Responses

Sinead Hughes

Interim Head of Trust Managed GP Practices, Adult Community Services Directorate,

Southern Health and Social Care Trust

Submitted on 28/01/2026 at 15:03

Published on Care Opinion at 15:14

Hello disinfectantdt66
Thank you so much for taking time to share your experience and yes I agree we are very lucky to have a fantastic front of house team. Having an experienced and skilled team of receptionists has been instrumental to us as the new contractor.
We are committed to involving our patients in helping us shape our service; again we really appreciate your feedback.
Kind regards
Sinead Hughes
Interim Head of Service for Trust Managed GP Practices

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Sinead Hughes

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Reception staff are a credit

"Reception staff are a credit"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k