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"Everything was 100%"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

Cloughreagh House is Amazing. I couldn't say a bad word about it. My time here has flown by so quickly and now I'm really looking forward to getting home and seeing my grandchildren. Everything was 100%.

My family were delighted with the care and attention I received and they were made very welcome. Visiting times were great up to 3 times a day and as I have a big family  they were able to arrange between themselves for somebody to come each visiting time. 

The carers were great, the help was there day and night.  They always had smiles on their faces even though I could see how busy they were. 

I would be happy to come back to Cloughreagh if I needed to and I would highly recommend it to anyone needing somewhere to go for help after being in hospital. My family are very impressed with all the help I have received here. 

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Responses

Response from Stephanie Campbell, Senior Support worker Cloughreagh House, Adult Community Services Directorate, Southern Health and Social Care Trust last month
Stephanie Campbell
Senior Support worker Cloughreagh House, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 17/02/2026 at 00:38
Published on Care Opinion at 00:38


Thank you for the kind words and the wonderful praise you have given our service. The staff here in Cloughreagh House work very hard to ensure our service users have the best care at the right time and in the best way possible. It is nice to read that their hard work is appreciated. I will share your review and kind words with them.

I would also like to take this opportunity to wish you an onward speedy recovery at home. Thank you again for taking the time to write your Care Opinion.

Regards

Stephanie Campbell

Senior Residential Support worker

Cloughreagh House

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