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"Excellent service"

About: Crosshouse Hospital / Gynaecology Crosshouse Hospital / Xrays & Scans

(as a service user),

I attended my GP surgery on a Friday and was referred for a pelvic ultrasound following some bleeding. I received a phone call the next day Saturday, with an appointment to attend Crosshouse Hospital x-ray department the following Thursday. 

I attended the appointment I was taken on time and received excellent service from the radiographer and the radiography assistant. I was reassured and made to feel very comfortable. The procedure was explained and carried out in a professional and caring manner. I received a letter with the result within a week.

What a fantastic, efficient and effective service. 

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Responses

Response from Lisa Marley, Head of Imaging, Medical Imaging, UHC, NHS Ayrshire and Arran 2 weeks ago
Lisa Marley
Head of Imaging, Medical Imaging, UHC,
NHS Ayrshire and Arran
Submitted on 03/03/2026 at 15:36
Published on Care Opinion at 15:36


Hi WK1996

Thanks for taking the time to leave us such lovely feedback regarding your recent visit to the x-ray department at Crosshouse for your pelvic ultrasound. I will make sure your comments are passed onto our staff in x-ray. I'm sure they will be delighted to hear their work is appreciated.

Kind Regards

Lisa

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