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"our mothers care"

About: University Hospital Hairmyres / Acute Medical Receiving Unit (AMRU) University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / Medicine for the Older Adult (wards 13 - 16)

(as a relative),

a huge thank you to all the staff at ward 15. i cant begin to tell you how grateful our family are for the wonderful care and attention our mum received recently. sadly, it all got a bit too much for her and our mum passed away on 24th january. all the staff were fantastic, professional and friendly. we do realise how difficult it is working in health care and its not for everyone but you wouldnt know it by the great attitude and constant hard work of all staff. we would also like to give a huge thank you to everyone else that took such great care of our mum, inc. paramedics, ed, w2, w3, w16, the porters and so many more.

you are all amazing people.

đź’•

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Responses

Response from University Hospital Hairmyres 2 weeks ago
Submitted on 06/03/2026 at 16:07
Published on Care Opinion at 16:13


Thank you for taking the time to share such heartfelt words during what must be an incredibly difficult time for you and your family. On behalf of Ward 15 and all the teams involved in your mum’s care, please accept our sincere condolences on her passing.

It means so much to staff across the hospital—from our paramedics and Emergency Department colleagues to the teams in Ward 2, Ward 3, Ward16, the porters, and everyone in between—to know that their professionalism, kindness and hard work brought comfort to your mum and your family. Your recognition of their dedication will be shared with all those involved, and I know it will be deeply appreciated.

Thank you again for your thoughtful message.

Warm regards,
Rachel Lees
Senior Nurse, Medicine for the Older Adult
University Hospital Hairmyres

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