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No complaints about the staff

Posted By runningxw38

"No complaints about the staff"

About: Queen Elizabeth University Hospital Glasgow / Stroke Rehabilitation (Wards 56 and 57)

(as the patient),

Last month Feb I woke up felt something wasn't right couldn't move. Hubby got ambulance, taken into QEUH Glasgow, where it was confirmed I had a stroke. After a few days was in ward 56, where the staff are all amazing -  nurses, carers, physios and Kate activities is amazing always smiling and cracking jokes.

Having a stroke has changed my life so much it's been frightening the physiotherapist have been great no complaints about the staff .

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 12/03/2026 at 15:29
Published on Care Opinion at 15:29

picture of Kevin Torbet

Dear runningxw38

Thank you for sharing your experience with us. We are very sorry to hear that you went through such a frightening experience, but we are really pleased to hear that you felt so well cared for during your time in hospital.

Having a stroke can be life-changing and it’s completely understandable that it has felt frightening. It’s encouraging to hear that the team on Ward 56 at the Queen Elizabeth University Hospital were able to support you during that difficult time. Your kind words about the nurses, carers and physiotherapists mean a great deal, and it’s lovely to hear that their care and support made a difference to you while you were recovering.

We are especially pleased to hear your feedback about Kate. Bringing positivity, encouragement and a sense of humour can make a real difference during recovery, and it’s lovely to know that her smile and jokes helped lift your spirits during your time on the ward.

Please be assured that we will share your feedback with the Ward 56 team so they know how much their care and dedication meant to you. Messages like yours are always appreciated by staff and help recognise the compassion and effort they bring to their work every day.

Thank you again for taking the time to tell us about your experience. We wish you all the very best with your continued recovery.

Kind regards

Kevin

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Response from Rebecca Fulton, Clinical Service Manager, Older People's Services - South Sector, NHS Greater Glasgow and Clyde last week
Rebecca Fulton
Clinical Service Manager, Older People's Services - South Sector,
NHS Greater Glasgow and Clyde

Submitted on 13/03/2026 at 10:47
Published on Care Opinion at 10:47

Dear runningxw38,

Thank you so much for taking the time to share your experience.

We are very sorry to hear about how frightening the onset of your stroke was, and we recognise how life changing this experience can be.

Your kind words about the nurses, carers, physiotherapists and the wider team are truly appreciated. We are especially pleased to hear that the physiotherapy team supported you well during your recovery, and that the positive attitude and encouragement from Kate in activities helped brighten your days during what can be a very difficult time.

We will make sure your feedback is shared with the team.

We wish you all the very best with your continued recovery and thank you again for taking the time to let us know about your experience.

Kind Regards,

Rebecca Fulton

Interim Clinical Service Manager, Older People and Stroke Services

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