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"Terrible service"

About: Bromley Healthcare / Community paediatricians

(as a carer),

Yet again chasing for appointments, appointment with community paediatric ADHD service is well overdue, no clear pathway for support for the young person.  Gave feedback directly to management but just fobbed off constantly. Don't seem interested.  Very disappointing and poor service for young people in the Bromley Community

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 4 days ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare
Submitted on 19/03/2026 at 10:27
Published on Care Opinion at 10:27


Dear echosy63,

Thank you for taking the time to provide feedback about your experience of the Community Paediatric Service.

I am sorry to hear that you have not been given an ADHD appointment and no support in the interim.

Please contact me on 0208 315 8791 or email me at bromh.feedback@nhs.net with further details, so I can look into this for you.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Bromley Healthcare

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