Care Opinion

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This very website

Posted By Anonemouse

"This very website"

About: Care Opinion

(as the patient),

I saw a story that resonated with me and clicked the ‘I’ve experienced similar’ button. It asked me if it was within the same geographical region or elsewhere. I clicked elsewhere. ‘We’re sorry, something has gone wrong’. How much other data about people’s experiences is falling through the cracks of dysfunctional IT? 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from James Munro, Director of Research & Development, Care Opinion 5 days ago
We are preparing to make a change
James Munro
Director of Research & Development,
Care Opinion

I lead Care Opinion platform development, and also work on research, education and health care policy

Submitted on 18/03/2026 at 17:02
Published on Care Opinion at 17:09

picture of James Munro

Dear Anonemouse

Thank you for this feedback about Care Opinion, which is very helpful.

My name is James Munro and I'm responsible for the proper operation of our platform. I'm really sorry to hear that you had this experience and I do apologise.

I have checked our data just now and I can see that we have correctly logged other "similar experience" clicks in the last few days. I also tested the site myself and it worked as expected for me - but not for you. That is a worry and I will investigate further.

In addition we have a plan to update that part of the page and I will see if we can bring that work forwards, which may also help. If we can, I will post again here to update you.

Please don't hesitate to let me know if you hit any other issues on our site. We want it to work well for everyone, every time.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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