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Pretty faultless really!

Posted By cricketrx73

"Pretty faultless really!"

About: Daisy Hill Hospital / Daisy Paediatric Ward

(as a parent/guardian),

Well, the staff in Daisy Hill deserve medals!!! A colourful array of characters entered the hospital one night. Lots of unpredictable situations, de-escalated and masterfully managed by the teams. Superbly handled by discreet, incredibly patient, calm staff who spent excessive time talking these patients around. 

All the staff, despite multiple demands on their time, were very respectful, kind and empathetic.

My son had a complete check, meds, scans, fluids, bloods and vitals monitored at regular intervals. I was reassured that my son was looked after and concern and interest was genuine.

Breakfast offerings were varied including pancakes!!! Never heard of that in a hospital! 

The place is very clean. Pretty faultless really! 

I expect to be back frequently as my son’s condition is a long term one, but if he receives this level of care on each occasion, We will both be delighted!!

Very impressed after our first visit at Daisy Hill! 

Thank you to all the staff for an amazing job. 

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Responses

Response from Ciara McEvoy, Health Care Assistant, Daisy Ward, Daisy Hill Hospital, Children, Young People and Women's Services Directorate, Southern Health and Social Care Trust 2 days ago
Ciara McEvoy
Health Care Assistant, Daisy Ward, Daisy Hill Hospital, Children, Young People and Women's Services Directorate,
Southern Health and Social Care Trust

Submitted on 21/03/2026 at 01:20
Published on Care Opinion at 01:20

Hi Cricketrx73,

Thank you so much for your wonderful feedback, its means a lot to our entire team.

We're delighted to hear that you and your son felt so well cared for, especially during what sounds like a busy and unpredictable time on the ward. Your recognition of the team's calm, patient and compassionate approach is greatly appreciated and we'll be sure to share your kind words with them all.

It's lovely to know that little things like the breakfast pancakes made a difference.

We understand that you may need to return, we hope we can continue to provide the same high standard of care and support for you and your son each time.

Thank you again for your thoughtful feedback, it really does mean the world to us.

Kind Regards

Ciara

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Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 5 hours ago
Southern Health and Social Care Trust

Submitted on 23/03/2026 at 12:08
Published on Care Opinion at 12:08

Hello cricketrx73

Thank you so much for taking the time to share your experience at Daisy Hill Hospital. We truly appreciate all feedback, as it helps us continue to improve the care and service we provide.
I’ll be delighted to pass on your lovely comments about the food and the cleanliness of the ward to our Catering and Domestic Services Team — they will be so pleased to hear this.
Best wishes.

Aideen

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