The hospital called me multiple times before my appointment while I was working. When I called the staff member I spoke to was rude and unhelpful. They continuously hung up, they would pick up the phone and leave it sitting down on the table or would put me through to the wrong department. I called 12 times and then gave up. 3 of those times the same person put me through to the wrong department. This is not the first time it has happened. I have no idea why I was called and wether to still attend my appointment. Communication feels impossible.
"Communication feels impossible"
About: Glasgow Dental Hospital and School / Emergency Dental Treatment Centre Level 1 Glasgow Dental Hospital and School Emergency Dental Treatment Centre Level 1 Glasgow G2 3JZ
Posted by ariesnt67 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Kirsten Burns