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"I was kept relaxed at all times"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

Was checked in by a very friendly lady at reception and didn’t have to wait long to be seen.

I had a plate removed from gum after body rejecting it after 13 years was infected and leaking pus, plate was removed by Alex superbly and professionally, I didn’t feel any pain and was kept relaxed at all times. Ewa and Sammy were great too, we all had a lovely chat about boy bands and much to their pleasure was my choice of music lol. Overall went smoothly and am very happy it’s finally removed. Thank you all it’s very much appreciated.

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Responses

Response from Jennifer Smallridge, Senior Dental Nurse Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust less than an hour ago
Jennifer Smallridge
Senior Dental Nurse Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 23/03/2026 at 12:23
Published on Care Opinion at 12:23


picture of Jennifer Smallridge

Dear dotcomgeezer

Thank you for taking the time to leave feedback after your treatment in our department.

We aim to make the patient experience a positive one from the minute you come into our department so I'm pleased to see this was true of your visit.

I'm glad to hear that the procedure was pain free and we were able to keep you relaxed throughout. An added bonus is that you shared musical taste with the nursing team!

I hope recovery is going well.

I will share your kind comments with the team.

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