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Diabetic Eye Screening

Posted By Optic1957

"Diabetic Eye Screening"

About: Balfour Hospital / Outpatients

(as the patient),

Went to an outpatients clinic at the Balfour Hospital  in Kirkwall, Orkney for a diabetic eye screening. The whole process was carried out very efficiently and effectively my a very cheerful, helpful and skilled clinician, and it  only took about half an hour. Very pleased and reassured to have these checks done on my eyes, and very happy with my care in this case.

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Responses

Response from Jaimie Cooper, Clinical Governance Support Officer, Patient Safety, Quality and Risk, NHS Orkney 2 hours ago
Jaimie Cooper
Clinical Governance Support Officer, Patient Safety, Quality and Risk,
NHS Orkney

Submitted on 23/03/2026 at 15:18
Published on Care Opinion at 15:29

Dear Optic1957,

Thank you so much for taking the time to share your experience of the diabetic eye screening clinic at The Balfour. We’re really pleased to hear that the whole process felt efficient and reassuring for you.

It’s wonderful to know that you were met by a cheerful and skilled clinician who helped make the appointment a positive one. We’ll be sure to pass on your kind words to the team — they will be delighted to know their care made a difference.

Thank you for sharing your feedback on Care Opinion.

Kind regards,
Jaimie Cooper

Patient Experience Team

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