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"My partial knee replacement"

About: Nightingale Hospital Exeter / South West Ambulatory Orthopaedic Centre

(as the patient),

I entered Poppy Ward last Thursday morning and a most splendid day unfolded. I was greeted by everyone with smiles and kindness and absolute professionalism and I am beyond grateful.

I would especially like to mention Ruth and the team that worked with her in Poppy Ward, the sunny Physio Ladies, Mirka and everyone in Theatre and the lovely Nurse in Reception who was having surgery on Friday - I hope she is getting on better than well.

I am being a good girl (most unusual) and doing my exercises and again, a huge THANK YOU to Everyone.

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Responses

Response from Grace Carter, Admin Line Manager (Eastern services), Nightingale Hospital Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust less than an hour ago
Grace Carter
Admin Line Manager (Eastern services), Nightingale Hospital Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 23/03/2026 at 16:58
Published on Care Opinion at 16:58


Dear Aylwin

Thank you so much for your kind and thoughtful feedback. We’re absolutely delighted to hear that your experience on Poppy Ward was such a positive one.

Your lovely comments about Ruth and the team, our physiotherapy staff, Mirka, the theatre team, and our reception nurse will mean a great deal to them all. We’re very proud of the care and compassion our teams provide, and it’s wonderful to know this made such a difference to your day.

We’re especially pleased to hear you’re keeping up with your exercises—well done, and keep going! We hope your recovery continues to go smoothly.

Thank you again for taking the time to share your experience. We wish you all the very best in your continued recovery.

Kind Regards,

The Nightingale Management Team

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