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Treatment Rooms

Posted By septemberef57

"Treatment Rooms"

About: Hamilton Locality Support Service / Treatment Room (Hamilton)

(as the patient),

Attended appointment at Douglas Street Treatment Rooms with Nurse Nicole. I was quite nervous about my appointment but Nicole put me at ease straight away. As I had to have return appointments, I felt reassured about attending the clinic for my future treatment. The experience I had at Douglas Street Treatment Rooms was second to none.

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Responses

Response from Pamela Carlin, Team Leader, Hamilton locality treatment rooms. Douglas Street, Larkhall & Blantyre, South Lanarkshire Health & Social Care Partnership yesterday
Pamela Carlin
Team Leader, Hamilton locality treatment rooms. Douglas Street, Larkhall & Blantyre,
South Lanarkshire Health & Social Care Partnership

Nursing Team Leader

Submitted on 06/05/2026 at 16:47
Published on Care Opinion at 16:47

Thank you very much for taking the time to share your experience following your visit to Douglas Street Treatment Rooms.

We are delighted to hear that Nurse Nicole was able to put you at ease and provide reassurance, particularly as you were feeling nervous before your appointment. It is especially encouraging to know that your positive experience has helped you feel more comfortable about attending for your ongoing treatment.

Your kind feedback means a great deal to the team, and I will ensure that Nicole and the wider team are made aware of your comments. Feedback such as yours is extremely valuable and helps us to continue delivering a high standard of care and a supportive environment for all our patients.

Thank you again for sharing your experience.

Kind regards,
Pamela Carlin
Team Leader
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Gayle Doherty, Senior Nurse, Diabetes & Endocrinology, Treatment Rooms, South Lanarkshire University Health and Social Care Partnership yesterday
Gayle Doherty
Senior Nurse, Diabetes & Endocrinology, Treatment Rooms,
South Lanarkshire University Health and Social Care Partnership

I am team leader for District nurses in Camglen

Submitted on 06/05/2026 at 16:50
Published on Care Opinion at 16:57

Thank you very much for taking the time to share your experience at Douglas Street Treatment Rooms. We are delighted to hear that Nicole was able to put you at ease and support you through your appointment, especially when you were feeling nervous. It is reassuring to know that you feel confident about returning for future treatments. Your kind comments are really appreciated and will be shared with Nicole and the team, as feedback like this means a great deal to us.

Kind regards

Gayle Doherty

Interim senior nurse

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