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"I would not be where I am today had I not been given the support"

About: Staffordshire Treatment and Recovery Service - STARS / Burton Hub

(as a service user),

My experience with Stars has been a long one. Joining the service via online registration many times but when it came to attending I would fail to show and ultimately have to be signed off. Until I was assigned Jenni as my Recovery worker. The first week I attended she came outside to meet me and walk in with me to ease my anxiety and continues to do so every appointment. I have now been a part of the service for roughly just over a year and things have changed for me a lot. My trust in the services. My outlook on addiction and my own personal battle with addiction but also all the other factors into why I ended up where I was in the first place have all changed in a good way. If I have ongoing problems elsewhere that are contributing to my use of drugs or alcohol then that is worked through and helped. This is all is down to my recovery worker not giving up on me and continuously reassuring me that I am capable of achieving what I want to. Contact is regular and regardless to appointment dates , if I am struggling with immediate urges etc then I know I am able to contact. I would not be where I am today had I not been given the support I have. I know sobriety is possible. Without the months of work I have done and continue to do with Jenni I am not sure where things would’ve ended up.

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Responses

Response from Kerry Glover, Team Manager, STARS - East Team, Inclusion 6 days ago
Kerry Glover
Team Manager, STARS - East Team,
Inclusion
Submitted on 20/05/2026 at 15:06
Published on Care Opinion at 15:06


Hi Tangoqk95,

My name is Kerry Glover, I am the Hub Manager at Burton STARs.

Firstly, I want to say thank you for taking the time to provide such meaningful feedback and share the experience you have had with STARs.

I am so pleased to hear the positive impact the support from Jenni has had on your recovery journey. Its great to hear how supported and reassured you have felt, and I will be sure to pass your feedback on to Jenni.

Your honesty and determination throughout your recovery are inspiring. Im glad you are able to reflect on your journey and how you feel you have now changed your outlook in a positive way.

We wish you all the success and continued strength moving forward.

Best wishes,

Kerry

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