Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

What a fantastic Team you have

Posted By LizJune26

"What a fantastic Team you have"

About: Antrim Area Hospital / Accidents & Emergency Antrim Area Hospital / Ward B1 Acute Medicine (AMU1)

(as the patient),

I recently had reason to attend AAH ED Dept where I was triaged very quickly and efficiently and transferred to Level B -where I spent 7nights.

What can I say about this Unit cerainly nothing negative. What a fantastic Team you have. Be very Proud. I am a retired RN/RM but when you are the patient it's very different.I can honestly say that the treatment I received was excellent. From every member of your team. It was a very scary experience for me but the care and reassurrance helped me get through it and home again. Too many names for me to remember but such professionalism along with lovely attitudes ,everyone works so hard but always pleasant. I truly couldn't thank you all enough keep up the good work you are doing a great job. As I said a fantastic team.

Staff attitude

Staff attitude


Staff skills

Staff skills


Team work

Team work


Treatment

Treatment


More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Danielle Wheatley, Clinical Services Manager, Medicine and Emergency Medicine, NHSCT last week
Danielle Wheatley
Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 29/07/2026 at 12:37
Published on Care Opinion at 12:37

Good afternoon LizJune26,

I am Danielle Wheatley, Clinical Services Manager for Acute Medicine, and I would like to thank you for taking the time to provide such positive feedback about our team.

I was delighted to read your comments regarding the care and treatment you received during your recent admission. Being admitted to hospital can be a very worrying and frightening experience, and it is wonderful to hear that the care, reassurance and professionalism shown by the team helped support you throughout your stay.

Your kind words about the staff's positive attitudes, compassion and dedication are greatly appreciated. Our teams work incredibly hard to deliver the highest standard of care possible, and it is always rewarding to receive feedback recognising the difference they make to our patients and their families.

I will ensure that your comments are shared with the staff on Level B and with our Emergency Department colleagues. I know they will be proud to hear how highly you valued the care they provided.

On behalf of the entire team, thank you once again for your lovely feedback. We are delighted to hear that you are now home and wish you all the very best for your continued recovery.

Kind regards,

Danielle Wheatley
Clinical Services Manager
Acute Medicine
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k