Text size

Theme

Language

"Top class care"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I arrived at Cloughreagh House from Hospital for  2 weeks to recover from surgery. From the minute i arrived every member of staff where so kind helpful and made me feel so welcome.

I enjoyed having my own room for to watch TV or just to have some quiet time .Having a call bell beside me during the day and at night time was great reassurance for me .The open lounge was fantastic a place where i could go to chat to other residents or to watch TV.

Physio and OT  staff where all so helpful, very kind and nothing was any trouble to them.

Meal times excellent and meal choices where every good .I always had plenty to eat. Supper time could get toast or tea if you wanted.

Everything very clean and tidy .

All the staff where very kind, caring and very helpful. Nothing was too much trouble for any of the staff members.

Top class care, would be very happy to come back if I needed to.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kate McBeth, Manager, Cloughreagh House, Bessbrook, Adult Community Services Directorate, Southern Health and Social Care Trust 3 weeks ago
Kate McBeth
Manager, Cloughreagh House, Bessbrook, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 05/08/2026 at 11:02
Published on Care Opinion at 11:02


Thank you so much for taking the time to share your story on Care Opinion. I am delighted to hear that you had such a good experience. We do work hard to ensure all aspects of the service we provide is delivered to a high standard, we work closely with the rehabilitation team to ensure we continue with the rehab programme they have recommended for you.

I am blessed to have a staff team who are committed, caring and compassionate.

On behalf of the team in Cloughreagh House I would like to take this opportunity to thank you for your feedback and to wish you continued good health.

Thank you for using our service.

Kind regards

Kate Mc Beth

Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k