Care Opinion

Recovery college (South West London)

Posted By freespirit705

"Recovery college (South West London)"

About: Community mental health services / Recovery College

(as the patient),

I was referred to the Recovery college in July/August, The Recovery college is giving me a purpose, I look forward to learning new skills/coping mechanisms, meeting new people from all walks of life, helping me to understand and develop a future for myself and what works best for me within my illness.

The staff are amazing, friendly, welcoming and understanding, I don't feel pressurized, it also helps to have members of staff that have had experience/have lived with mental health needs.....it is fun something that I lacked for many years)

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Responses

Response from Jane Healey, Patient Experience Lead, Governance, South West London and St George's Mental Health Trust 8 years ago
Jane Healey
Patient Experience Lead, Governance,
South West London and St George's Mental Health Trust

I investigate complaints & serious incidents and develop action plans from these to facilitate learning and improvement

Submitted on 04/12/2015 at 08:56
Published on Care Opinion at 09:04

Dear freespirit705,

My name is Jane and I am one of the Patient Experience Leads for the Trust. Many thanks for taking the time to share your feedback with us and I am so pleased to learn of the positiv experience you have had of the Recovery College and the difference it has made to your life. I will ensure your kind words are passed onto the Manager of the Recovery College and I know he will be delighted to share them with his staff.

Once again, many thanks for taking the time to share your experience and I would like to wish you well in your continuing recovery journey.

Kind regards

Jane

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