"Fantastic care from Ward 205 Edinburgh Royal Infirmary"

About: Royal Infirmary of Edinburgh at Little France / Gastroenterology

(as the patient),

Since March 2015 I have suffered a great deal of problems with my stomach. During this period of time I have had numerous admissions to Ward 205 at the Royal Infirmary for weeks at a time.

Each and every admission has been as easy as it possibly can be. I have received some of the best medical care in my 21 years in this ward. The staff are always on hand if you need something and nothing is too much to ask. They are very cheerful and try to make your stay as easy and short as possible. They are very understanding and chatty which is really what you need when you're in hospital.

As someone who has been admitted on various occasions I have gotten to know many of the staff members well and when I'm admitted they are always the same. They are truly fantastic and I couldn't ask for a better quality of care.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 8 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 28/01/2016 at 17:47
Published on Care Opinion on 29/01/2016 at 09:43


Dear onemorestep2

At the outset please can l apologise for the delay with my response but thank you so much for taking the time to share such lovely feedback about your experiences of Ward 205 at the Royal Infirmary of Edinburgh.

Being in hospital can be a stressful and difficult time but it was lovely to read how the staff have cared for you during these admissions.

I have passed your feedback to the team who l am sure like me will wish you well.

Best wishes

Jeannette

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