"Treatment received in outpatience was delightful"

It was delightful. I was greeted in the car park at front of hospital by an attendant who asked politely if I had an outpatient appointment. He then directed me to a space with a smile - excellent idea. Was then directed by friendly helpers to the ENT dept where I was seen quickly and efficiently. I then went on to Clinical measurement where I was seen by a very pleasant doctor who explained things clearly and precisely. He was very polite, bright and cheerful. All in all once I had reached the hospital (traffic! ! ! ! ) it was a pleasant experience. Thank you. The car parking is normally a nightmare but having an attendant directing you and reassuring you that there is a space somewhere makes so much difference.