Care Opinion

Misdiagnosis of bowel blockage

Posted By Morvmum

"Misdiagnosis of bowel blockage"

About: General practices in Greater Glasgow & Clyde

(as the patient),

Started as what I believed to be vomiting bug. Out of hours doctor attended & diagnosed gastro enteritis. 24 hours later Gp called and attended. vomitting and diarrhoea had stopped 25 hours previously but still gave me anti nausea medication .. surgeon says by this point it should have been clear I had a bowel blockage. 

Stomache cramp continued for another 48 hours and eventually Gp agreed to ambulance.

Arrived at hospital and infection markers in blood were over 600( they highest they had ever saw )... it was then discovered 2/3 of my lower intestine was dead and an emergency op was carried out resulting in a stoma, massive scar and a month in hospital. was told by surgeons that I was not expected to live..

I have a rare disorder they have discovered .. I have been attending gp for over 12 months with misdiagnosis and markers in blood tests getting dismissed. this could all have been avoided.. I have now lost my business as well as my bowel & have a couple of years of recovery ahead.. this has to be learned from..

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 04/07/2017 at 15:27
Published on Care Opinion at 16:54

picture of Nicole McInally

Dear Morvmum

Thank you for taking the time to post on Care Opinion.

I am sorry to hear about what you have been experiencing.

Can I suggest that you contact the Practice Manager at your GP Surgery who can respond to the concerns you have raised. If you do not wish to contact them directly, we can do so on your behalf.

If you would rather that we contact your GP Surgery on your behalf can you email me your details and the name of your GP surgery to Nicole.McInally@ggc.scot.nhs.uk

Can you please quote the reference number: 378144?

Best wishes

Nicole

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Update posted by Morvmum (the patient)

A verbal complaint has already been made.. unfortunately I have been admitted to hospital again and have been unable to supply a written complaint .

Regards

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 05/07/2017 at 11:37
Published on Care Opinion at 11:52

picture of Nicole McInally

Dear Morvmum

I am sorry to hear that you are back in hospital.

This link will give you more information about the complaints process:

www.nhsggc.org.uk/get-in-touch-get-involved/complaints/

There is also the Patient Advice and Support Service (PASS). This is an independent organisation which provides a completely free service to support in helping you raise your concerns and to have your complaint recorded and dealt with. The Patient Advice and Support Service can be contacted by phone on 0141 775 3220, or through your local Citizens Advice Bureau. This is the link to their website so you can have a look and see if you think they would be able to help - www.patientadvicescotland.org.uk/

Kind Regards

Nicole

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