Care Opinion

Dealt with quickly and efficiently

Posted By Wiggins

"Dealt with quickly and efficiently"

About: Royal Shrewsbury Hospital / Ophthalmology

(as a service user),

I was amazed that I could be seen on a Sunday at the urgent eyecare clinic, referred by my optician as I had something stuck at the back of my eye. I was really scared, being squeamish about eyes, but the 2 nurses and the doctor who saw me (wish I could remember his name, it began with J) were really lovely, and I was dealt with quickly and efficiently.

A big thank you to them.

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Responses

Response from Royal Shrewsbury Hospital 6 years ago
Royal Shrewsbury Hospital

Submitted on 05/04/2018 at 11:30
Published on nhs.uk at 12:06

Good Morning,

Thank you for taking the time to provide feedback on your recent appointment with the Urgent Eye Care Clinic. I am so pleased to hear that your appointment went well and that with support of the staff they helped make it less scary for you. Receiving feedback is very much appreciated and so I will ensure I pass your lovely comments on to the Centre Manager for Ophthalmology so she can share it with the team.

Kind regards

Patient Experience Team

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