Care Opinion

Experience in A11

Posted By isobelexample

"Experience in A11"

About: Forth Valley Royal Hospital / Elderly medicine

(as a volunteer/advocate),

Calling for help

Calling for help

Care staff

Care staff

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Responses

Response from Douglas High, Senior Charge Nurse, Ward A22, NHS Forth Valley 6 years ago
Douglas High
Senior Charge Nurse, Ward A22,
NHS Forth Valley

Submitted on 01/06/2018 at 13:59
Published on Care Opinion at 16:17

picture of Douglas High

I really appreciate you taking the time to give us this feedback - its important that we know what you think we are doing well, and what we're not.

It's great to see that you are happy with the staff and that you feel the patient call buzzers are answered quickly. These are both good indicators that we are doing well, the ward team will be pleased to hear that.

It's always nice to get positive feedback - it's great for our morale and keeps us focussed!

Thanks again,

Doug

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